The Japanese automaker has stumbled badly in managing its current recall crisis. It's been accused of withholding information, changing its story and being less than aggressive in dealing with the various problems.
Assuming the company can solve the technology and safety problems, how does Toyota regain public trust?
toyotaToyota Squandered Its Reputation For QualityNPR Programs: Morning Edition Tue, 02/09/2010 - 7:30am
Analysis of an apology: Toyota, a Japanese thing? Sun, 02/07/2010 - 4:22pm
Is the apology of Toyota's President Akio Toyoda really uniquely Japanese? Week in review: Of Internet privacy and police Fri, 02/05/2010 - 1:00pm
Survey finds that police want backdoor to ISP customer data, while the U.S. government worries about cyberattacks. |
